Terms and Conditions
Product Purchases from EliGross.com or Myartsale.net
From time to time, I may make certain products available for purchase through the website. You may have the opportunity to purchase "Artwork" that has listed for sale.
All payments are to be made in US dollars and prices are subject to change at any time. Postage (as EMS) will be included in the price. Prices do not include any import duties that may be added by the order destination country. Delivery dates will be provided as an estimate only.
In general, I accept returns on defective products within 7 days after receipt of your order. If you do need to make a return, simply send the product(s) within 7 days of receipt in the original packaging along with a copy of your order acknowledgement. Original shipping charges are not refunded on returned items. Customers are responsible for all shipping charges back to me on returned items. If your return artwork is accepted, I will post a credit to your account within 24 hours from the time that I receive the product(s). Each return is credited in the same manner as payment.
As a rule, the cost of shipping the paintings is included in the price. Unless otherwise stated.You will be asked to fill in the shipping address when paying.
About Customs, Duties & Taxes
When ordering , you're responsible for assuring the product can be lawfully imported to the destination.
The recipient is the importer of record and must comply with all laws and regulations of the destination. Orders shipped outside of the Israel may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Eli Gross has no control over these charges, nor can Eli Gross predict what they may be.
Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Customs offices in some countries or regions require the importer of record to provide a particular form of identification before releasing a shipment. You may be required to provide an identification number such as a Unique Identification Number, CPF, or Tax ID.
Countries / regions that require an identification number include: Brazil, Chile, China, Ecuador, India, Israel, Peru, Qatar, South Africa, South Korea, Taiwan, and Turkey.